Work Order Management System for Leading REIT

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About the Customer

Renowned owner of the tallest Twin Towers in the world. Largest Real Estate Investment Trust by total assets and market capitalization, constituting 32% of the Malaysian REIT industry

Business Challenge

  • Decentralized record keeping in legacy system & excel sheets
  • Huge Manual processing resulting in long TAT & Operational Inefficiencies
  • Limited visibility of critical KPIs impacting the upkeep of assets & consequently the productivity

Our Solution

  • Digitally enhanced the Work Order & Maintenance Process
  • Mobile app to enable anytime, anywhere access to the dashboard
  • Consolidated dashboard using .NET Core & Angular Framework

Business Impact

  • Single, integrated platform to effectively manage and perform critical fixes
  • Improved focus on daily operational schedules thereby reducing the turnaround time
  • Command Centre gives a bird’s eye view of operations